We are Grade One accredited with the BIIAB Benchmarking and Accreditation Services, as well as a registered provider for the Wine & Spirits Education Trust and Chartered Institute of Environmental Health.  We also work closely with the BIIAB, CPL and Truro and Penwith College to ensure our courses remain and are developed to highest industry standard.

All our trainers are qualified professionals with extensive experience of training for the hospitality industry.  We ensure our courses are innovative, engaging and will provide you with not only theoretical knowledge but also the practical skills to succeed and develop your career or business to the next level.

HERE IS OUR FULL MENU

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HERE IS OUR FULL MENU

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Service Recovery

Reviewing complaint procedures, turning dissatisfied customers into loyal customers....
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Steps of Service

Developing & setting service standards, reviewing your customer journey and USP....
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Beer Knowledge

Developing knowledge around the beer making process, St Austell Brewery beer characteristics and bee...
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Wine Knowledge

Developing knowledge of wine characteristics and wine & food matching....
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Merchandising

Reviewing pub/restaurant product displays and the customer environment....
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SUMO & Service

Adapting pub/restaurant service to customers and looking at the main selling techniques....
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Coffee Training

This course is for anyone who would like to take that first step towards becoming a Barista....
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Cocktail Training

Looking behind the ice and fruit, we will be delving into the world of cocktails. ...
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(BIIAB) Health & Safety

Providing knowledge on the mandatory requirements regarding Health & Safety in the workplace....

MEAL DEALS

BUSINESS START UP PROGRAMME
Three courses, one price! Make your money go further by taking advantage of our course combos.

Award in Licensed Hospitality Operations
Award for Personal Licence Holders
Beer Cellar Training

5 DAYS | £600 

Add Food Safety in Catering for only £25

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WORK IN A PUB

Our estate of managed pubs is always on the lookout for bright, talented, hard working individuals with excellent customer service skills. Our pubs, hotels and inns offer a wide range of jobs from bar and waiting staff to chefs, kitchen staff and managers.

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PINTS PRODUCED SINCE 1851
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