Staff at the Tyack’s Hotel in Camborne are celebrating this week after it was named the Best Tenanted/Leased Pub in the West Country.
The 18th century coaching inn, which has a 3-star AA rating and is part of St Austell Brewery’s 176 strong pub estate, now goes through to the final of the Great British Pub Awards 2010 with a chance of being named Best in Britain at the prestigious awards ceremony to be held in Park Lane on September 9.
Tim Vigus, who runs the Tyacks in Commercial Street, puts its success down to the staff; its welcoming, friendly atmosphere; freshly prepared, homemade pub food; excellent customer service; recent investments in the pub and in staff training.
He said: “We are thrilled to have won this prestigious award and it’s testament to the hard work and dedication of all our staff as well as the support we receive from St Austell Brewery.
“We aspire to be the very best that we can be in what we do, and we work hard at achieving it.
“Although we are only a small hotel in Camborne and knowing that we cannot rely on tourists, we realise we have to work hard in looking after our locals and in that we try to ensure there is something for everyone who lives around us.
“We never get complacent in our desire for perfection and understand that committed, well-trained and motivated staff equate to happy customers and the perfect experience.”
Another St Austell Brewery pub, The Kings Arms in St Just, has also been shortlisted in two categories of the Great British Pub Awards – Best Newcomer and Best Turnaround Pub.
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