The Personal Touch
We assign all customers with their own highly experienced and dedicated Sales Development Manager. With a wealth of detailed local knowledge, it’s their job to negotiate competitive terms on your behalf and support your business

Dedicated Customer Service
Our dedicated Telephone Sales Team ensures you can place orders easily and efficiently. Our Sales Advisors will also help you identify the latest special offers in order for you to maximise your profit.

Investment Facilities
St Austell Brewery is keen to help your business to grow profitably and may offer loans or make investments to support you as part of our ongoing relationship

“Our guests expect an unparalleled service experience from us, and we expect the same from our suppliers. St Austell Brewery meet and go beyond those standards in every respect.

But it doesn’t stop with the service, St Austell Brewery continually seek unique ways to embrace and support our business. They epitomise the word partnership”  

Joe Hammond, General Manager, Woodbury Park Hotel & Golf Club


Welcome to the newly refurbished St Austell Brewery Visitor Centre and Hicks Bar.

Our Visit England accredited Visitor Centre reveals the secrets behind our award-winning brewing process. Submerge yourself in more than 160 years of brewing excellence and discover the heritage of this proudly independent family brewery.

Our Hicks Bar is open 9 to 5.30. So, whether you are popping in for a coffee and a cake, a tasty pub meal or just a pint of your favourite beer, we will be happy to satisfy your appetite!

And don’t forget to pay a visit to the St Austell Brewery shop. With the full range of delicious St Austell bottled and canned beers (including some exclusive beers from our Small Batch Brewery) and branded gifts and clothing plus finest Walter Hicks wines, there's a drink or gift for every occasion. Plus lots of beer of course!

Please note dogs are welcome in the outside decking area and shop downstairs. Only guide dogs are allowed in the Hicks Bar and museum.

Training Courses
We recognise the vital role training plays in helping people to develop the skills and knowledge they need to succeed in the licensed retail sector. St Austell Brewery training is recognised as one of the leaders in the industry and we encourage our customers to take advantage of the many training courses we offer.


Technical Services
Carlsberg UK and other national brewers support our service. We pride ourselves on our ability to offer a bespoke in-bar design service with the largest range of counter display units and bar fonts to suit every type of outlet


0345 2411122

Sounds good? Why not give us a call