"Having returned to St Austell Brewery after an eleven-year break as tenants.  We are pleased to be back at The Carbeile Inn and be part of this organisation.  We have had amazing support and guidance in this ever-changing sector over a very difficult period and are pleased with the positive ways that our BDM along with the senior management team, have helped us to develop and drive our business forward in these difficult times.

Ours and the BDM’s foresight into recognising the need for redevelopment of our pub has reaped huge rewards both for us and the community as we now host one of St Austell Breweries finest pubs.”

Steve, Gail & Sean Carroll (it’s a family affair)
Carbeile Inn, Torpoint.

"When making the decision to take the brave step of starting an exciting new venture, the options and choices can sometimes seem overwhelming which is why the choice of whom to partner with is a critical one. 

When making this decision for ourselves the choice to join the St Austell Family Group was made that much easier knowing their formidable reputation within the industry, combined with an approach from our very first conversation which was warm, welcoming and above all informative and supportive.  At every stage we were made to feel that our dream of owning our own business was not only possible but would be supported to thrive and develop and were actively encouraged to use the vast resources and experience available to us at St Austell from support with necessary numerous technical requirements to a smooth business structure with help on a wide range of issues from payroll and accountancy to the ability to openly network and communicate with other St Austell tenants. 

Without doubt one of the biggest advantages in joining the St Austell Family Group is the support, care, knowledge and dedication you receive from your one-to-one Business Development Manager, who in our case has been invaluable both in terms of his technical and business knowledge but also in building a relationship which has allowed us to very quickly build a strong and sustainable business routed in the heart of our community.

For anyone thinking about starting this journey for themselves, we would have absolutely no hesitation in recommending St Austell Family Group where the support you will receive is unrivalled."

Dan & Beth
The Penguin, Plymouth.

"We were lucky enough to get involved with St Austell Brewery early in 2020. To cut a long story short we were looking to move from the North to Cornwall (Didn't Happen).  First met with a BDM in January at a pub in the southwest, we immediately felt like we were in great hands to help us find our perfect pub. After a few unsuccessful viewings on this trip, we also took a tour around the St Austell Brewery Site. Staying in close contact with the BDM, he called us to say I've found the perfect pub for you but maybe not your preferred location. Well, he nailed it! After a very quick turnaround we took the pub on 23/03/2020, lockdown day No1!! 

St Austell Brewery Managers have been absolutely wonderful with us, it could have been so tough in these times but they worked with us and now we are thriving. The company went above and beyond during the pandemic to make sure we came through stronger on the other side. Seeing our BDM regularly really helps us move forward and bounces off us with ideas, the best BDM. 

Having worked with other brewing companies before I would honestly say these are the best and definitely have your best interests at heart."

Darren Nash
Red Lion Cricklade 

"I have worked with St Austell since February 2020 and have found them to be very helpful and supportive from day one. The recruitment process was easy and I had help throughout from them. I have found St Austell to be very professional and nothing is too much for them. St Austell helped me a lot through Covid and have supported me throughout. I now have 2 sites with St Austell and would love to extend my portfolio with them in the future.

St Austell has helped me to improve each site with funding to increase covers and convert my outside space to welcome guests all year round. They have helped fund other projects along the way. I would definitely recommend St Austell to any new tenant looking for their first venture."

Lee Hawes
Hop Dog Pubs Ltd

"...Having both worked for several pub companies it is very refreshing to be with St Austell. You are treated like a family member and given all the help, support and advice you need whenever you need it..."

Adam Holland
Puffing Billy, Exeter

 

“...Moving into the pub industry was a big leap for us as teachers and there is a great deal of bad press aimed at breweries in particular. We did our research and it was clear that St Austell did not conform to these stereotypes. The brand is a strong one and is growing, a family led organisation based on core values with a community focus, everything a good pub should be! In meeting with Dwayne and Adam it was clear that these values ran far deeper than the paper they were printed on, they are at the core of the business. From the first meeting the brewery have been completely transparent and honest, about the business. Clearly they are passionate about their estate and most importantly they care about their beer and their people. As a new tenant their support has been excellent. We feel part of a larger family, listened to, cared about and valued. I’m sure that this will be a recipe for success…"

Huw Williams
Cornish Arms, Hayle

"...Help, support and advice, you will need it in bucket loads, when you take that step and take on your first tenancy. There has been highs, lows, headaches and rewards, but it always feels like there is someone there when you need it. From people on the end of the phone to answer questions or guide you in the right direction. A BDM to bounce ideas off of, help you focus, plan and keep calm and the support St Austell Brewery has given us has been invaluable throughout our first year, and it has helped make it an exciting and enjoyable adventure..."

Rachel & Lee
Crown Hotel, Lynton

WE'RE HERE TO HELP

If you have a query about an application you've already submitted or would like more information about a specific opportunity please contact              Christine Marsh on 01726 627267 or email christine.marsh@staustellbrewery.co.uk